Technology and Problem Solving
I have spent more than twenty-five years in the world of technology. Over that time, I have worked as a developer, project manager, business analyst, ERP specialist, and leader. I have been involved in enterprise software implementations, manufacturing process improvements, automation projects, and web development.
After all these years, however, there is one thing I know for certain:
Technology itself does not fascinate me.
Solving problems does.
Most people see the technology. I usually look for the question behind it.
Why is a process slow? Why does a system keep failing? Why are people doing the same work over and over again? Why is something complicated when it could be simple?
Those are the questions that truly interest me.
Throughout my career, I have worked with ERP systems, SAP environments, custom-built business software, WordPress websites, databases, automation tools, and artificial intelligence. The technology around me has constantly changed. The underlying challenge, however, has always remained the same:
How can we do this better?
Perhaps that is why I feel equally at home in both the business and technology worlds. As an economist, I learned to understand processes. As an IT professional, I learned to think in systems. As a coach, I learned to pay attention to people.
Because most problems are not technical problems at all.
They are human ones.
A poorly designed process. A misunderstood requirement. A missing link in communication. A system that is technically excellent but frustrating to use.
In situations like these, the solution is rarely more technology.
It is better understanding.
Today, as a digital nomad, I work from different parts of the world. Yet my way of thinking has not changed. Whether I am dealing with an enterprise system, a WordPress website, an automated workflow, or even a simple spreadsheet, I am guided by the same question:
What is the real problem?
Because once we find that, technology stops being an obstacle.
It becomes a tool.
And perhaps that is what I enjoy most about this profession after all these years.
Not building software.
Not creating websites.
Not maintaining systems.
But understanding a problem and finding the simplest, most human solution to it.